Product Updates
Your project website is open 24/7. Is anyone answering the door?
George Carter, Conversion Assist AI team
10 August 2026 · 2 min read
Conversion Assist AI has just released Live Chat AI - a chat agent trained to be an expert on your project, built to turn website visitors into qualified leads and booked appointments for your sales team.
Most buyer enquiry doesn't happen during business hours. It happens at 9.47pm on a Sunday, when a buyer is shortlisting your project against half a dozen others and wants to know if the three-bedroom comes with a car space. If there's no one there to answer, they move on to the next project on their list and you never know they existed.
That's the gap Live Chat AI is built to close.
An expert on your project, not a generic chatbot
Live Chat AI sits on your project website as a branded chat widget, trained on a knowledge base specific to your project. It answers the questions buyers actually ask:
- How big is the pool?
- Does the 3-bed, 2-bath come with a car parking space?
- Is there a sauna?
- What stock is still available?
The knowledge base is kept up to date by your team or by us, so as apartments sell and availability changes, the agent stays accurate. No wrong answers, no "please contact our team for more information" dead ends.
Built to book, not just chat
Answering questions is only half the job. The agent qualifies buyers naturally in conversation - budget, timeframe, owner-occupier or investor - and then converts that interest into action. Depending on your setup, it either books an appointment directly into your team's calendar or sends the qualified buyer's details straight to your agents to follow up, with the full conversation attached so they pick up the thread with complete context.
Either way, your sales team starts the conversation with a named, qualified buyer instead of an anonymous website visit.
Live Chat AI is powered by the Conversion Assist AI agentic engine - the same engine behind our Voice AI and SMS AI products - so the intelligence and integrations that have been learnt through 150,000+ conversations have been applied to our Live Chat experience.
Get a demo on your project
If you'd like to see what Live Chat AI looks like trained on your own project, get in touch:
George Carter
Partnerships Manager, Conversion Assist AI
george.carter@conversionassist.ai | 0485 013 197
